Terms & Conditions
These terms and conditions do not affect your statutory rights.
The price for goods will be as stipulated at the time of your order. We reserve the right to make adjustments to the price, to take account of any increase, or the imposition of, any taxes or duties.
An initial consultation and detailed quote are included in any costing for any event. Any consultations or amendments will incur an admin charge after that. If you require a consultation at your chosen venue we shall charge a fee of £25 an hour plus travel time.
A non refundable booking fee of £200 is required on all wedding, event & hire orders and a booking will not be secured until this is received. Fifty percent of the final balance is required three months before the wedding date. The balance in full is required one month prior to the event unless otherwise agreed.
Three months before your wedding date, at the point of the 50% payment; the wedding flowers order is to be finalised and the total amount cannot be reduced. Additional items can be added at any time. Items listed on the order can be exchanged for alternative florals but the overall balance cannot be reduced after three months before your wedding date.
We shall aim to create your event flowers with your chosen blooms but flowers are a natural item and if by any circumstances beyond our control if they are not available we reserve the right to use a suitable replacement.
Any items rented from Leafy Couture, i.e. vases, candelabras etc, remain the property of Leafy Couture. Collection of these will be arranged prior to any event. Any broken, damaged or missing items are you, the clients responsibility. In the event of this a bill will be issued and must be paid upon receipt.
The contract between us shall be governed by the laws of England and any dispute will be resolved exclusively in the courts of England. We operate a complaints procedure. All complaints will be dealt with in a fair and confidential manner. In the first instance all complaints should be addressed to Leafy Couture.
These terms and conditions are subject to change at any time without any prior notice to you.